Public university: an admissions assistant that answers prospective students strictly from the official regulations — 200+ documents — and is audited against them.
We automate the work
people shouldn't be
doing by hand.
Real processes inside businesses that already work. No pilots, no proofs of concept: systems that stay in production, with time saved and cost measured from day one.
Track record
For years we've been putting AI into production for multinationals in consumer goods, energy, insurance, hospitality and education. We can't show their logos. We can apply that same standard to your company, whatever its size.
25+
Years building systems with data and AI
50+
Automation projects delivered
12
Organisations running our systems today
Group of care centres: payroll and invoice import, validation and allocation across centres, automated and reconciled to the cent.
Energy multinational: automatic classification, tagging, translation and infographics for internal communications.
Services
What we
build.
Five lines of work, from the first conversation
with a client to the core of the business.
We answer — whatever talks to your customers: WhatsApp, email, web, phone.
We automate — the paperwork: documents, processes, integrations.
We measure — what it saves and what it costs, in euros, every month.
AI agents on WhatsApp
An agent that handles the channel your customers already use: it understands the query, replies with your own data and hands off to a person the moment it's needed.
Response automation
Every email, form or ticket that comes in is read, classified and routed automatically, and goes out answered with the tone and the information you've set.
AI applied to your website
On the site you already have: search that understands what people are asking for, recommendations, a product assistant and content that generates and updates itself.
Content and catalogue that maintain themselves
Your site's product pages, copy and catalogue update themselves from your data: no marketing backlog, no stale pages.
AI applied to the business
Sales, purchasing, support and admin all hanging off the same AI core that sees the whole process, instead of five tools that don't talk to each other.
Diagnosis
Two weeks watching how the team actually works. We come out with a map of where the time and money go.
What you get: a map of where the time and money go
Priority
We rank the cases by return and effort. We start with the one that pays for the rest.
What you get: the cases ranked by return and effort
Build
We build on top of your current tools. No need to move the whole house to automate one room.
What you get: the solution built on your current stack
Launch
Live in production with metrics from day one: time saved, cost avoided, errors eliminated.
What you get: time saved, cost avoided and errors eliminated, all measured
Handover
We train your internal team until they can maintain and extend it on their own. The goal is for you to stop needing us.
What you get: a team that maintains and extends the system without us
You know what every conversation costs. To the cent.
Every model call is logged with its model, provider, tokens and cost in euros, attributed to its application. You see it in real time, not on the end-of-month invoice.
A clear process. Real results.
Transparency
Where does your data end up?
We'll show you, row by row. Including the rows that don't flatter us.
| What | Where it's processed | Region | Used for training? |
|---|---|---|---|
| Conversation text | AWS Bedrock, under contract with AWS | EU | No |
| Indexed documents | Your infrastructure + Bedrock | EU | No |
| Synthetic voice | Specialised provider | USA | No written confirmation from the provider yet — so we don't claim it |
| Avatar video | Specialised provider | USA | No written confirmation from the provider yet — so we don't claim it |
Since August 2, 2026, your customers have the right to know when they're talking to an AI: it's required by Article 50 of the EU AI Act, with fines of up to €15M or 3% of global turnover. Everything we build complies from day one — this very chat tells you when you say hello.
Sectors
Where we work.
Sectors where the process already exists and the problem
is how hard it is to execute.
01
Professional services
Proposals, case files and invoicing: the admin work that nobody bills for.
02
Retail and ecommerce
Service, returns, stock and pricing, coordinated without relying on spreadsheets.
03
Industry and logistics
Planning, incidents and shipping documentation connected end to end.
04
Banking and insurance
Client onboarding, claims and document control under traceability requirements.
05
Healthcare
Scheduling, clinical records and admin with strict control over data access.
06
Public sector
Automated service and case processing under data sovereignty requirements.
The sector doesn't matter, the impact does.
We design solutions that deliver measurable results.
And by department: customer service · admin and documents · payroll and HR · finance · sales and proposals.
Team
Who's behind it.
Alfonso Gomariz Fernández
Founder
Big Data and Cloud architect with over twenty-five years transforming businesses with data and artificial intelligence.
His work has gone into production systems at multinationals in consumer goods, energy and insurance.
His work splits between the two conversations that decide a project: the technical design with engineering teams, and defending the business case in front of the committee that funds it.
The team is made up of professionals with functional experience in artificial intelligence, not just technical. That's the difference between a model that works in a demo and a process that works in your company.
Contact
Tell us what's holding you back.
Write two lines about the process that hurts the most and we'll get back to you with a first read, no strings attached.
- 01We read it all. With what you tell us here, we already know if the case fits and where the diagnosis would start.
- 02We reply with a first read. What can be automated, what can't, and in what order we'd tackle it.
- 03No strings attached. If the answer is useful and you don't go ahead with us, you keep it anyway.
Or write to us directly at hola@vorlan.io
Diagnosis — 2 weeks, fixed price.
A map of where time and money go, the cases ranked by return and effort, and a fixed quote for what we propose. You know the price before starting, and it's fully deducted if you go ahead.